Getting Started

The basics of getting started at Lightning Pay, from logging in to the security and payment features we use.

Login to Lightning Pay

At Lightning Pay, we've taken a very considered approach with our security and authentication systems. This article walks you through how to login to your Lightning Pay account using an email link, 2FA One-Time-Passcode or an optional passkey.
Account Verification Requirements

As a registered Financial Services Provider, we are legally required to verify our customers
What is Two Factor Authentication (2FA)?

Secure your Lightning Pay account with confidence! This guide explains how two‑factor authentication works — from scanning QR codes in a TOTP app to using passkeys and biometrics. Learn how layering email plus a rotating code or device key makes your Bitcoin safer than ever.
Akahu and Open Banking

To explain Akahu we first have to start by talking about the banking system.
Paying with Akahu and ANZ Accounts – Why We May Delay Bitcoin Delivery

If you’re paying with an ANZ bank account through Akahu, your Bitcoin delivery may take a little longer. Here’s why: ANZ doesn’t always settle payments immediately—even when they say they’ve sent them. This guide explains the issue, what you can expect, and how to request instant processing once trust is established.

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