Login to Lightning Pay

By Lightning Pay

Updated Oct 15, 2024

 

At Lightning Pay, we've taken a very considered approach with our security and authentication systems. Our aim is to keep things nice and easy for you, but offer a level of security that will keep the bad guys out. Our approach is a little unorthodox, so if you've come here a little confused, hopefully this article can answer your questions. If not, feel free to reach out at support@lightningpay.nz

 

Enter Email Address

Whether you're a new user or an existing user, the first step is to enter your email address and request a login link.

  1. Enter your email address in the text field
  2. Solve the captcha if required
  3. Click/Tap "Sign in with Email"


 

Copy and Paste the Login Code

Navigate to your email app, you should receive an email containing a code you can use to login.

  1. Copy the code in your email
  2. Navigate back to your browser, and paste the code into the provided spaces

 


Two Factor Authentication (2FA) and Passkeys

Two factor authentication (2fA) is a key component to your account security. When you login at Lightning Pay for the first time, you'll be asked to connect your Lightning Pay account to a 2FA One-Time Passcode (OTP) app on your mobile device.

This is an important step you should consider to maintain access to your account after setup, it is important to:

  1. Remember which app you used to generate the key and connection to Lightning Pay
  2. Backup your 2FA (OTP) keys, either manually or via a cloud backup scheme if your app provides it

*Note,  backing up Google Authenticator to your Google Drive account is not recommended. If someone gains access to your Google account, they'll have access to both your email login (first factor) and your 2FA codes (second factor).

After you've initially setup your 2FA, you can setup an alternative to the one-time-passcode in your account settings (discussed below).

 

Standard 2FA Login

Below, we demonstrate the rest of the login flow with 2FAS Auth, an open source 2FA app for both iOS and Android.

  1. Tap the 2FA code in your app to Copy it to the clipboard of your device

If you're logging in to a second device, separate from your mobile device, you can skip the "Copy to Clipboard" step and type it directly in to the Lightning Pay Interface.


 

Enter your 2FA Code at Lightning Pay

In our demo, we simply paste the 2FA code we've acquired from our 2FA app into the Lightning Pay interface. If you're working on a separate device from your mobile 2FA app, simply type the code in to the Lightning Pay interface.


Setting up and Using a Passkey

As an alternative to the 2FA One-Time-Passcode, we offer an easier to use option for your 2fa in the form of Passkeys. This allows you to store a key on your device (desktop or mobile), or your password manager, with the option to use Biometric keys on those devices to gain access to your account.

To setup a Passkey:

  1. Navigate to the menu in the top right of the Lightning Pay App and choose "My Account"
  2. Tap/Click on the "Security" tab
  3. Tap/Click "Register a new passkey" and follow the prompts

Now, when you login to lightning pay using the email code above, you'll automatically be prompted to sign in via passkey when one is available!

 


 

You're In!

You're now logged in at Lightning Pay, where you can easily buy and sell bitcoin via the Lightning Network, or accept payments via our POS App! 

If you have any further questions, feel free to reach out to us at support@lightningpay.nz.